HR Service Delivery Manager

Job Title: HR Service Delivery Manager
Contract Type: Contract
Location: Reading, Berkshire
Salary: No Benefits
Start Date: ASAP
Reference: JO0000019969_1575978871
Contact Name: Amanda Taylor MIRP
Contact Email:
Job Published: December 10, 2019 11:54

Job Description

Sitec are currently looking to recruit a full or part time HR Service Delivery Manager for an MoD establishment in Reading (private organisation). The post is an estimated 9 month contract and is paying competitively on an hourly basis for a 40 hour week. Flexible working / part time or job share options would be considered for this post.

Successful applicants will be required to be Security Cleared prior to appointment and due to the nature of the projects with this client, Sitec can only accept applications from candidates who reside in the UK and hold a full British Passport. Unfortunately, Dual nationals will not be considered for this position.

To lead and develop a team of HR professionals to deliver high quality HR services to the business, managing the delivery of team activities; providing the relevant technical expertise; ensuring that services are meeting customers' needs; and creating a culture of continuous improvement and process optimisation.

Lead the planning and successful delivery of effective HR services and end-to-end processes for HR.

Lead, coach and develop the team at a local level to achieve objectives to time, cost and quality.

Be the gatekeeper for HR processes, ensuring consistency, standardisation, alignment and integration across HR sub functions, as well as effective hand-offs to other functions.

Manage a personal case load and/or projects, drawing on relevant expertise to resolve complex issues.

Identify opportunities for improvement and suggest changes to enhance services, systems or address issues and actively participate in process improvement activities.

Requirements -

  • Significant knowledge of working in a Human Resources function required
  • Experience Managing high volume queries and building links
  • Preferably experience of ticketing system for queries
  • Task management
  • Project management experience
  • General HR experience
  • Experience on change projects
  • Service now experience
  • Employee relations experience

This vacancy is being advertised by Sitec.

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