Business Analyst (Service Lead)

Job Title: Business Analyst (Service Lead)
Contract Type: Contract
Location: Reading, Berkshire
Salary: £1 - £100 per hour + Market Rates
Start Date: Subject to Clearance
Reference: 1709-47_1505402674
Contact Name: Emma Broderick
Contact Email:
Job Published: September 14, 2017 16:24

Job Description

Sitec are currently looking to recruit a Business Analyst (Service Lead) for a private nuclear MoD establishment in Reading. The post is for an estimated 6-12 month contract and is paying competitively on an hourly basis.

Role Overview
This role has two main elements:
1) To manage the IS Business Analysis Service, including line managing the BA resources
2) To develop, and manage the Demand Management Service
These are key services that support IS, specifically the Business Engagement team and the BRMs, in moving the IS organisation from a commodity / order taker to a strategic business partner.

Key Accountabilities
* To lead, motivate and develop a team of people engaged in the delivery of Business Analysis across the client's site.
* To manage the Business Analysis Service as a whole to effectively support Business Engagement and Delivery requirements
* Ensure the BA Team is resourced to meet the demand identified through the Front-End process and in the Portfolio
* Allocation of staff to projects, services and tasks, managing workloads and staff availability issues as well as individual capability.
* Build good working relationships with specialist contractors and suppliers of BA resources
* Develop, Manage and Maintain the "IS Portfolio", to enable (and be able to demonstrate) effective demand management and Portfolio Management. The IS Portfolio includes all activities including demand (pipeline) and change activities (Projects and Managed Tasks).
* Build sound working relationships with the team's customer community in order to gain an understanding of customer requirements, business drivers, and satisfaction levels from the service provided.
* Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.

Key Responsibilities
* Line manage the internal BA resources and oversee the task management of the external BA resources
* For the BA service: ensure effective and timely response to BA resource requests, utilisation and budget targets are met, provision of appropriate reporting/tracking (SLAs, BA resource demand (current, future), BA utilisation etc) and identify and oversee improvements
* Ensure timely forecasting of expenditure against budgets to enable effective planning by the PMO
* For the Demand Service: define and implement the front end process, rationalise and cleanse the Demand data, provision of appropriate reporting/tracking (SLAs, quality of demand data, status of Portfolio) and identify and oversee improvements
* For both services ensure effective interfaces with stakeholders (IS Bus Engagement team, IS PMO, SACO and IS Senior Leadership team)
* Responsible for undertaking other duties as reasonably required from time to time by line and task management.

Essential Technical Skills and Experience
* Business Analysis Skills
* Project Management Skills
* Requirements definition and management
* Relationship/stakeholder management
Personal / interpersonal:
* (Facilitation, Interviewing, Written Communication, Presentation)
* Team Leader
* Business Analysis
* Project Management
* Demand Management / Financial Planning
* Process Improvement
* IS Governance
Capabilities and other qualities
* Able to work independently
* Self-motivation
* Ability to set own goals and manage towards them
* Good client presentation skills
* Willing and able to obtain and maintain the appropriate level of security clearance necessary for the role

Desirable Technical Skills and Experience
* Business process improvement
* Change Management
* Feasibility Studies
Personal / interpersonal:
* (Negotiation, Influencing)
* IS Technical or Service Management
* Change Management

* Either degree/HNC or equivalent qualification or considerable practical experience

Willing and able to obtain and maintain a high level of security clearance necessary for the role

This vacancy is being advertised by Sitec, part of the Sitec Group. The services advertised by Sitec are those of an Employment Business

This vacancy is being advertised by Sitec.